Boss is praised after defending an employee who called customer a ‘f***** w*****’

A boss has been hailed a ‘legend’ for standing by his employee after a ‘keyboard warrior’ tried to get her fired by emailing her company to complain that she called him a ‘f***** w*****’ in a Twitter row over Brexit. Viking Beard Company tweeted on 4th January apologising to their EU customers that Brexit meant … Read more

Customer, 51, slams Amazon after a courier refused to hand her alcohol because she didn’t have ID

A woman in her fifties branded Amazon ‘absolutely ridiculous’ after a courier refused to hand over alcohol she had ordered because she did not have ID.   Natasha Bain, 51, fears she will never be able to buy booze again after being refused her order because she doesn’t own a passport and has no driving licence … Read more

The astonishing moment a Gold Coast delivery man realises his customer is Liam Hemsworth

The ‘random’ moment actor Liam Hemsworth caught a Gold Coast delivery man by surprise By Ali Daher For Daily Mail Australia Published: 06:05 GMT, 20 December 2020 | Updated: 06:05 GMT, 20 December 2020 He is based in Byron Bay with his famous older brothers, Chris and Luke. And earlier this week, Liam Hemsworth sent … Read more

Maskless Farmfoods customer rows with police as they issue her fine – despite claims she is exempt

Maskless Farmfoods supermarket customer rows with police as they issue her with a fine – despite her claims that she is exempt on health grounds Clip shows West Midlands Police officers handing customer fixed penalty notice Female shopper claims that she is exempt and has ordered an exemption card Policewoman says, as officers, they ‘do … Read more

Goodbye NS&I! Rate cuts hit and customer service shambles continues

Loyal savers are deserting NS&I as its customer service breakdown continues. National Savings and Investments yesterday slashed rates for its 25 million customers. But those trying to move their money are having to wait weeks as they struggle to navigate the bank’s new website or to speak to anyone about it on the telephone. Rates … Read more

Customer service fiasco at NS&I rumbles on

Customer service fiasco at National Savings & Insurance rumbles on – seven weeks since we reported it was in meltdown By Rachel Rickard Straus, Financial Mail On Sunday Published: 21:50 GMT, 14 November 2020 | Updated: 23:22 GMT, 14 November 2020 The customer service fiasco at National Savings & Insurance rumbles on – seven weeks … Read more

Ticketmaster fined or losing customer payment card details

Ticketmaster fined £1.25m for losing payment card details of more than 1m British customers By Daily Mail City & Finance Reporter Published: 21:51 GMT, 13 November 2020 | Updated: 21:51 GMT, 13 November 2020 Ticketmaster has been fined £1.25m for losing the payment card details of more than 1m British customers.  The US-owned firm, which … Read more

Raging kebab shop customer pulls out a ‘GUN’ after being told to wear a face mask in Welsh takeaway

The man who pulled a GUN when he was told to wear a mask in kebab shop and began ranting about how ‘Bill Gates wants us microchipped’ The drama unfolded at Rhondda Takeaway in the village of Pentre, South Wales Customer became angry after a delivery driver asked him to wear a face mask   Owner … Read more

Nurse, 35, punched pub landlord in the face before biting a customer and a police officer

An out-of-control nurse punched a pub landlord in the face and bit a customer and police officer in a drunken rage.  Mother-of-two Zoe Goldspink, 35, was present when her husband knocked a man to the ground and ripped the landlord’s shirt at the Crown and Thistle pub, in Kidsgrove, Stoke-on-Trent.   Stoke-on-Trent Crown Court heard her husband … Read more