Amigo in hot water after customer complaints rocket

Amigo in hot water after revealing customer complaints are rocketing and its potential buyer has backed away By Daily Mail City & Finance Reporter Published: 22:01 BST, 8 June 2020 | Updated: 22:01 BST, 8 June 2020 Amigo Holdings is in hot water after revealing customer complaints are rocketing and its potential buyer has backed … Read more

Scottish Power customer reveals computer error led to bill increase 

‘I was charged £600 more a year due to a glitch’: Scottish Power customer reveals error claiming she was £17k in credit led to huge increase in bills Marion Bell was told her tariff would go up by £600 a year due to a glitch  Scottish Power had it recorded on their system that she … Read more

Telecoms firms pledge to improve customer service and offer fairer deals

Telecoms firms pledge to improve customer service and offer fairer deals after signing up to new guidelines By Amelia Murray For The Daily Mail Published: 22:54 BST, 4 June 2019 | Updated: 09:21 BST, 5 June 2019 The UK’s biggest telecoms firms have promised to improve customer service and offer fairer deals after signing up … Read more

Coronavirus Australia: Face masks and customer limits in shops

Britons could soon face a range of changes to the way they shop for clothes as the government begins to ease lockdown restrictions. Following weeks of strict lockdown measures, the government has issued new advice about which stores will be able to open their doors to customers once again as the social distancing measures are … Read more

RAY MASSEY: Lexus in poll position for customer satisfaction

RAY MASSEY: Lexus in poll position for customer satisfaction with an £85k V8 convertible due late this year Lexus took top honours in the latest Auto Express Driver Power poll  The LC convertible has a fabric roof that opens in a speedy 15 seconds By Ray Massey for the Daily Mail Published: 21:51 BST, 8 May … Read more

EasyJet now offering travellers online refunds in U-turn after customer complaints

EasyJet offering travellers online refunds once more in U-turn after customers complained about long call wait times and being told to accept vouchers The airline has now reinstated its online refund form after removing it This means customers can apply for their money back without phoning  Some other airlines still asking people to call for … Read more