Airline regulator slammed after botching customer complaints review

The Civil Aviation Authority has been forced to extend its review of how airlines deal with customer complaints after critics slammed the body for failing to tell consumer bodies its plans.  In July, the CAA published a consultation paper proposing how to improve the current Alternative Dispute Resolution system – a scheme used to ensure passengers are … Read more

Moment McDonald’s worker hurls plastic screen at unruly customer who threw straws in her face

Shocking moment McDonald’s worker hurls protective plastic screen at unruly customer who threw straws in her face Video is believed to have been taken at McDonald’s in Penge, south east London The customer, who isn’t wearing a mask, throws handful of straws at the worker Member of staff shouts ‘get out’ at the man before … Read more

Tesco customer finds ‘partially-digested feed’ inside chicken from the supermarket

Shocked Tesco customer finds ‘partially-digested feed’ inside £4.75 chicken she bought from the supermarket Lynnette Parker from Malton, York was left horrified after the grim discovery Chicken’s opening is covered in slimy, yellow bits of corn and grey mushy pieces  Ironically packaging boasts bird is ‘Fed on a whole grain diet for a succulent texture’  … Read more

Shocking moment angry customer storms through Tesco supermarket

Shocking moment angry customer storms through Tesco supermarket emptying shelves of crisps, popcorn and chocolate after ‘being asked to wear a mask’ The man storms through the aisles of Tesco store in Ealing and items on floor Security guard watches in horror as the customers goes on a rampage in store Police were called to … Read more

Energy suppliers can claim ‘green’ credentials by paying just 93p a year per customer

Energy suppliers can claim to offer environmentally-friendly green tariffs by paying as little as 93p per customer per year to renewable power plants, it has emerged. Companies which supply electricity to Britons can buy green energy certificates cheaply from wind farms and hydroelectric power stations.  They then have the right to call their tariffs ‘renewable’, … Read more

Berkshire death: BA customer service agent was found dead on floor by his pregnant wife

Furloughed BA customer service agent who was told to reapply for his old job on a lower salary was found dead from alcohol poisoning on floor by his pregnant wife, inquest hears Dharmindera Kalyan, known as Darsi, furloughed from high-ranking position He was offered his old job back but with reduced pay just days before … Read more

London burger takeaway is fined £1,000 for serving a customer after curfew – at 10.04pm

Takeaway that was slapped with one London’s very first £1,000 Covid curfew fines insists it sold burger to customer at 10pm before he walked away FOUR MINUTES later Bim’s Burgers in Ilford, was fined £1,000 last night for breaking curfew rules The restaurant took an order at exactly 10pm but the customer stayed inside Staff … Read more

Ilford takeaway fined £1000 for serving customer at 10.04pm despite coronavirus rules

Met police serve up one London’s first Covid curfew fines to fast food restaurant who handed a burger to a hungry customer FOUR MINUTES after deadline Three businesses were fined £1000 in the Ilford area of London on Thursday Bim’s Burgers on Ilford Lane was fined for serving a customer at 10.04pm  Pubs and businesses … Read more

McDonald’s customer reveals secret hack to buy a cheeseburger for half the price in Australia

McDonald’s customer reveals secret hack to buy a cheeseburger for half the price – but workers will HATE you for it Josh Garlepp asked a McDonald’s worker if he could add cheese to a hamburger The employee refused but agreed to add cheese on the side for an extra cost Ex staff members flocked to … Read more

Moment Co-op customer smashes two shelves of wine after being asked to follow shop’s one-way system

Moment Co-op customer smashes two shelves of wine in rage after being asked to follow the shop’s coronavirus one-way system The angry shopper started throwing items and yelling at staff after being asked to follow the shop’s one-way system  The footage shows her knocking wine bottles off the shelves in rage She then exits the … Read more