PensionBee losses soar amid booming customer numbers and assets

PensionBee losses widen in debut stock market year but boss hails booming customer numbers as assets reach £2bn PensionBee pre-tax losses grow by 145% on the same time last year to £12.8m The firm did see revenues, customer numbers and assets grow significantly Boss Romi Savova expects PensionBee to reach breakeven by  the end of … Read more

Boots worker who told customer ‘I don’t speak Taliban’ loses dismissal claim

Boots worker who told a customer who did not speak good English ‘I don’t speak Taliban’ loses constructive dismissal claim Boots employee Dorothy Roach went to help struggling colleague at the tills But tribunal heard she made ‘racist comments’ about customer who did not have English as their first language Claimed she told another customer … Read more

Bids to become the first paying customer on Jeff Bezos’ Blue Origin spacecraft top $3 million

Bidding to be the first paying customer, on Blue Origin’s New Shephard rocket topped $3 million on Monday, flying alongside company founder Jeff Bezos and his brother.  According to the company’s website, the highest bid to ride on the July 20 flight is $3.2 million, up from $2.8 million in late May. The identity of … Read more

McDonald’s customer comes off second best in shocking brawl with security guard in London

McFlurry of fists: McDonald’s customer comes off second best in shocking brawl with security guard in London Footage shows two people on ground nearby at McDonald’s in Canning Town  Man attempts to join them on the floor before security guard intervenes  Security guard fights back and kicks and fends the man off during brawl   By … Read more

Telecoms firms told to improve customer service by watchdog

Telecoms companies need to go further in tackling customer service problems, despite the support they offered during the pandemic, the industry watchdog says.  Ofcom’s warning comes after it revealed that customers waited an average of four minutes and nine seconds to get through to an adviser about their broadband and landline in 2020, an increase … Read more

Virgin Media customer claims to have received broken kitchen TILE instead of new £1,200 iPhone 12

Customer who claims she received a cracked kitchen TILE instead of her new £1,200 iPhone 12 ProMax slams Virgin after they tried to make her pay for it Olivia Parkinson was left enraged after she opened the iPhone box on April 14 Artist contacted Virgin and Yodel but claims she was told to pay for … Read more

Virgin Media customer claims to have received broken kitchen TILE instead of new £1,200 iPhone 12

Customer who claims she received a cracked kitchen TILE instead of her new £1,200 iPhone 12 ProMax slams Virgin after they tried to make her pay for it Olivia Parkinson was left enraged after she opened the iPhone box on April 14 Artist contacted Virgin and Yodel but claims she was told to pay for … Read more

Another Royal Mint coin customer receives £400 compensation payout

Andy Hardaker paid over £1,900 for 6 gold coins which did not arrive for over a month  Another Royal Mint customer has been handed a several hundred-pound payout after an order of gold bullion coins was delivered more than a month after it was placed, and after he had asked for it to be cancelled. … Read more

Moment disgruntled customer deliberately drives into Maryland Taco Bell staff

Moment disgruntled customer deliberately drives into Maryland Taco Bell staff after an argument about her food order at the drive-thru Police say the woman ran into the group gathered outside a Charles County, Maryland Taco Bell after a heated argument with a drive-thru employee An employee at the Taco Bell in Charles County said two women were in … Read more