Rise in abuse by customers prompts Lloyds to protect staff and discourage ‘non-essential’ visits Some of its staff complained that irate members of the public had spat on them Lloyds will put up posters detailing Government guidelines for behaviour By Helen Cahill For Mail On Sunday Published: 22:20 BST, 25 April 2020 | Updated: 22:20 … Read more
It’s shopping – but not as you know it: Changing rooms will be closed, trying on clothing will be banned, no couples or groups allowed and using cash to be ‘discouraged’ The recommendations have been published by the British Retail Consortium Stores have been asked to consider using one-way systems for customers They could also use … Read more
Drivers with car finance deals and payday loan borrowers will be able to request payment holidays to give them breathing space during Covid-19 crisis By Daily Mail City & Finance Reporter Published: 21:55 BST, 24 April 2020 | Updated: 21:55 BST, 24 April 2020 Drivers with car finance deals and borrowers who have taken out … Read more
Ovo Energy will pay £8.9million to Ofgem after it found that some customers were overcharged and provided with inaccurate information. The industry watchdog said Ovo has agreed to pay the voluntary redress after some customers were undercharged while some were overcharged due to problems with its IT systems. The energy supplier, which has recently bought SSE’s … Read more
Ryanair tells outraged customers they cannot get flight refunds until coronavirus crisis is over even though airline is sitting on £3.5BILLION cash reserves Customers wanting a full refund will be put in a queue until the pandemic passes Ryanair has recommended customers use a refund voucher which are available The airline has strong liquidity and … Read more
Admiral is giving all of its car and van insurance customers an automatic refund of £25 each, a total return of £110million. Britain’s biggest car insurer says it is refunding its customers in recognition of the fact that there have been fewer cars on the road during the lockdown and it expects this to result … Read more
Uber is reviving its product delivery service that drops off goods from stores to customers in lockdown and lets users send items to people in the same area Uber has rolled out two new services called Direct and Connect Direct will deliver goods from stores to customers ASAP Connect allows users to send items to … Read more
Google, Amazon and eBay remove products advertised on their sites claiming to ‘protect’ customers from 5G By Jamie Nimmo, Financial Mail On Sunday Published: 21:52 BST, 18 April 2020 | Updated: 22:28 BST, 18 April 2020 Google, Amazon and eBay have removed dozens of products advertised on their sites claiming to ‘protect’ customers from 5G. … Read more
Customers stampede forces Next to close its website as online shoppers rush to buy clothes By Daily Mail City & Finance Reporter Published: 22:46 BST, 14 April 2020 | Updated: 23:08 BST, 14 April 2020 Next’s website was forced to close itself to orders after just one hour yesterday as shoppers flooded online to buy … Read more
Aviva offers 90-day lifeline for car and home insurance customers struggling in the virus crisis By Money Mail Reporter For The Daily Mail Published: 22:01 BST, 14 April 2020 | Updated: 23:11 BST, 14 April 2020 Aviva will let car and home insurance customers defer premiums for up to three months Aviva will let car … Read more