LV is latest insurer to share savings with customers hit by the virus

LV becomes latest insurer to share savings being made from fewer claims by refunding customers hit by virus By Miles Dilworth For The Daily Mail Published: 22:00 BST, 5 May 2020 | Updated: 23:37 BST, 5 May 2020 LV’s refunds are for workers waiting on furlough payments or self-employment support, or those who lose jobs … Read more

Currys PC World customers left furious after failing to receive refunds

Currys PC World appears to have fallen victim to its own success in the last month – after seeing sales of gadgets and appliances surge online during the coronavirus-linked lockdown, the tech giant is now facing a huge pile of complaints.  Angry customers have revealed their frustration with the company after having to wait up … Read more

Furious Virgin Media customers face problems with their internet AGAIN

Furious Virgin Media customers face problems with their internet AGAIN amid complaints the service has been ‘almost useless for two months’ Customers experienced nearly 100 per cent more internet issues than last week Downdetector tracked 13 Virgin Media problems or outages over the past week 357 customers lodged problem reports on Saturday night around 8.20pm … Read more

Hundreds of furious customers slam Virgin Media and Sky as broadband goes down across the country

Breaking: Hundreds of furious customers slam Virgin Media and Sky as broadband goes down across the country Around 700 customers of Sky and Virgin Media faced issues around 11.20am Down Detector says hundreds of customers are still facing issues this afternoon It comes after Virgin Media customers faced 18 hours of disruption this week By James … Read more

Amex credit card customers given more time to spend for bonus points

American Express customers who opened a credit card shortly before coronavirus pandemic given extra time to rack up spend for bonus points Amex often give a points bonus if you spend a certain sum in three months These can be Amex points, British Airways air miles or Nectar points It has doubled the time limit … Read more

Save our summer holidays! The Government MUST step in and help end the uncertainty for customers 

Nothing quite compares with the expectation of a forth- coming holiday. Whether it’s a short UK getaway or a trip halfway across the world, the very thought of new surroundings and a changed routine — preferably under sunny skies — never fails to raise spirits. Encouraged by glossy adverts, millions of us usually plan our … Read more

UK’s first virtual barber open its ‘doors’ connecting customers in need of a trim

The UK’s first virtual barber has opened to offer customers a £15 trim by linking clients with stylists who can guide them through cutting their hair on a video call.  Entrepreneurs Jeroen Sibia, 31, and Dan Silvertown, 27, both from London, decided to launch the Lockdown Haircut service after Dan suffered a bad cut after … Read more

CeX customers left out of pocket after tech firm delivers faulty items

A number of shoppers have been left out of pocket after purchasing items from the second-hand tech store, CeX that haven’t turned up, according to an exclusive report for This is Money by Which?. Some customers, including key workers, have reported receiving faulty items according to the consumer group, while others have not received online … Read more

240,000 Santander customers ask for credit card and mortgage holidays

Santander reveals 240,000 of its customers are on mortgage and credit card holidays – with savings rates and 123 account due to be cut 206,000 mortgage borrowers had been given holidays Meanwhile 15,000 credit card and 18,600 loan borrowers had paused payments The £32.4bn of mortgages having payments paused was 19% of its lending The … Read more

Would-be supermarket queue-jumper tackled to ground and arrested after abusing staff and customers

Dramatic moment a would-be supermarket queue-jumper is tackled to the ground by police and arrested after abusing Tesco staff and customers Man was arrested in Manchester after ‘screaming at customers and staff’  It is believed he had attempted to jump the queue at Tesco in Middleton  Officers arrested a 21-year-old man on suspicion of theft … Read more