Holidaymakers must wait for refunds as flights cancelled

Britons can travel to 73 destinations – including France, Italy, Spain, Germany, New Zealand, Malta and Barbados – with no mandatory quarantine upon returning to England from July 10. The government’s official website does not immediately specify whether the countries on the list will reciprocate the quarantine-free arrangements. It instead urges travellers to check the individual rules … Read more

Covid travel queries answers, from cancelling an Amsterdam boat holiday to travel insurance refunds

We’ve got all the answers! The Holiday Guru solves coronavirus-related travel queries, from cancelling a boat holiday in Amsterdam to getting refunds on travel insurance By Daily Mail Reporter Published: 11:02 BST, 4 July 2020 | Updated: 22:04 BST, 4 July 2020 The Holiday Guru is always on call to answer your questions. This week’s … Read more

Hand back furlough billions, firms urged as Redrow refunds taxpayer

Hand back furlough billions, firms are urged as builder Redrow becomes the latest to pledge to return the money By Matt Oliver For The Daily Mail Published: 22:26 BST, 30 June 2020 | Updated: 22:26 BST, 30 June 2020 Big companies are facing pressure to hand back taxpayer cash used to furlough their staff after … Read more

Tips on rebooking Jet2 flights, travel insurance refunds and paying off outstanding costs for trips

Rebooking Jet2 flights, travel insurance refunds and paying off outstanding costs for trips are the hot coronavirus topics tackled by the Holiday Guru this week By Daily Mail Reporter Published: 10:10 BST, 19 June 2020 | Updated: 10:10 BST, 19 June 2020 The Holiday Guru is always on hand to answer your questions travel conundrums. … Read more

Refunds for homeowners denied annual boiler services during lockdown

Refunds for homeowners denied their annual boiler services during lockdown By Amelia Murray For The Daily Mail Published: 22:01 BST, 16 June 2020 | Updated: 22:01 BST, 16 June 2020 Many households were unable to get their the annual boiler services they paid for during lockdown  Households denied boiler services during lockdown may be entitled … Read more

Holidaymakers get Covid refunds on Welcome Cottages and Hoseasons

Thousands of holidaymakers can now get a REFUND on Welcome Cottages and Hoseasons that were cancelled due to Covid after watchdog probe into parent firm VacationRentals.com Competition and Markets Authority investigated refusal to refund customers  The website VacationRentals.com has now changed its police to allow refunds  The CMA said the firm made up a ‘significant’ … Read more

More than eight in 10 Ryanair passengers are still waiting for refunds for axed flights, says Which?

More than eight in 10 Ryanair passengers are STILL waiting for refunds for cancelled flights, says Which? Under law, airlines are supposed to issue refunds for axed flights within 7 days But Which? says only 5% of Ryanair customers have been refunded in this time It also says 63% of easyJet passengers are still waiting … Read more

Trust in travel industry has plummeted to a record low amid coronavirus refunds scandal, says Which?

Trust in the travel industry has plunged to a record low as airlines and holiday companies continue to deny and delay refunds for coronavirus cancellations, according to Which? The consumer champion says its Consumer Insight Tracker shows that trust in airlines and holiday companies has dropped from a net score of nine in February 2020 … Read more

The 53 best and worst travel firms for coronavirus cancellation refunds revealed

The coronavirus pandemic has been devastating for the travel industry, with millions of holidays and travel bookings either unavailable or cancelled. Yet how firms treat their customers as a result of the pandemic various enormously, according to a major new investigative survey. It asked 27,000 travel customers to rate firms according to how they’ve dealt … Read more

From new passports to airline refunds, we can help: The Holiday Guru answers traveller queries 

The Holiday Guru is always on hand to answer your questions.  This week queries include returning to the UK from Cyprus, getting refunds on travel insurance and renewing passports.   Q. My wife and I travelled to Cyprus in February and we were due to fly home from Paphos on March 18. EasyJet has cancelled ten … Read more