refunds

Ryanair tells outraged customers they cannot get flight refunds until coronavirus crisis is over

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Ryanair tells outraged customers they cannot get flight refunds until coronavirus crisis is over even though airline is sitting on £3.5BILLION cash reserves Customers wanting a full refund will be put in a queue until the pandemic passes Ryanair has recommended customers use a refund voucher which are available The airline has strong liquidity and … Read more

EasyJet now offering travellers online refunds in U-turn after customer complaints

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EasyJet offering travellers online refunds once more in U-turn after customers complained about long call wait times and being told to accept vouchers The airline has now reinstated its online refund form after removing it This means customers can apply for their money back without phoning  Some other airlines still asking people to call for … Read more