Desperate travel firms are attempting to claw money back from holidaymakers by charging ‘monstrous’ cancellation fees. Others are claiming their small print means part of the holiday is ‘non-refundable’, even when the customer is entitled to a full refund by law. Last week Money Mail exposed how airlines and travel agents are using underhand tactics … Read more
Holidaymakers who booked a stay through Sykes Holiday Cottages that coincides with coronavirus crisis being told they will not get a full refund By Toby Walne, Financial Mail on Sunday Published: 21:57 BST, 2 May 2020 | Updated: 21:57 BST, 2 May 2020 Holidaymakers who booked a stay through Sykes Holiday Cottages that coincides with … Read more
Airlines are using underhand tactics to make it almost impossible for holidaymakers to claim refunds for cancelled flights, a Money Mail investigation reveals today. Hundreds of readers have contacted us to complain major airlines are illegally withholding refunds that should be paid within a week. Many say they have been goaded into accepting credit-note vouchers … Read more
Most Britons are resigned to the fact that summer holidays are unlikely to take place, thanks to the coronavirus. A huge number of trips have been cancelled as flights to other countries have been banned, with jetsetters given no real clue presently as to when they can be re-booked. However, that hasn’t stopped people browsing … Read more
EasyJet offering travellers online refunds once more in U-turn after customers complained about long call wait times and being told to accept vouchers The airline has now reinstated its online refund form after removing it This means customers can apply for their money back without phoning Some other airlines still asking people to call for … Read more
We have a 10 day trip booked at the end of May to Corfu. My wife, young daughter and I booked it through LoveHolidays and the flights are with Ryanair. The trip came to just over £2,000, but luckily I only paid for 20 per cent upfront with American Express. We are due to pay … Read more
Thousands of Britons have had holidays cancelled due to the coronavirus pandemic and many of those are now hoping for a cash refund. While this is possible, albeit reasonably time consuming, for travellers who booked directly with airlines, those who had made a booking with a third party operator will find they are unlikely to … Read more
Holidaymakers with trips cancelled due to coronavirus urged to contact consumer watchdog By Money Mail Reporter For The Daily Mail Published: 22:01 BST, 14 April 2020 | Updated: 23:11 BST, 14 April 2020 Holidaymakers who have been denied refunds on trips cancelled due to coronavirus are being urged to contact a consumer watchdog. Money Mail … Read more