complaints

EasyJet now offering travellers online refunds in U-turn after customer complaints

by

EasyJet offering travellers online refunds once more in U-turn after customers complained about long call wait times and being told to accept vouchers The airline has now reinstated its online refund form after removing it This means customers can apply for their money back without phoning  Some other airlines still asking people to call for … Read more

Belgravia viewers call for a second series despite complaints of its finale being ‘rushed’

by

Belgravia viewers left disappointed by finale that ‘rushed’ through tying up the plot in 10 minutes – after weeks of complaints about wooden acting and Julian Fellowes’ unlikeable characters CONTAINS SPOILERS  Belgravia, ITV period drama by Julian Fellowes, follows life of Trenchard family  They’ve recently ascended to the aristocratic society of London’s Belgravia  The show … Read more