Nursing homes with more complaints before the pandemic were more likely to report coronavirus cases

Nursing homes with higher rates of deficiencies and complaints were more likely to report cases of the novel coronavirus, a new study suggests. Researchers found nursing homes without cases had 20% fewer deficiencies – such as lack of infection control programs, improper medication handling and fire hazard risks – than facilities that did have cases. … Read more

High complaints bill causes Amigo Loans to fall to £38m loss

Shares in Amigo plunge as high cost of complaints sends loans company to £27m loss Shares in the subprime lender fell by 23.7 per cent to 7.4p by mid-afternoon  Amigo’s Acting Chair said it had undergone a ‘challenging and difficult period’   The firm recently agreed to resolve all complaints against them by October 31  By … Read more

Amigo in hot water after customer complaints rocket

Amigo in hot water after revealing customer complaints are rocketing and its potential buyer has backed away By Daily Mail City & Finance Reporter Published: 22:01 BST, 8 June 2020 | Updated: 22:01 BST, 8 June 2020 Amigo Holdings is in hot water after revealing customer complaints are rocketing and its potential buyer has backed … Read more

KIIS FM listeners call in with their shocking complaints about their celebrity neighbours 

From Guy Sebastian’s ‘big black monstrosity’ to Russell Crowe’s snobby street: KIIS FM listeners call in with shocking complaints about their celebrity neighbours By Mary Mrad For Daily Mail Australia Published: 02:08 BST, 3 June 2020 | Updated: 02:08 BST, 3 June 2020 It’s not always great living next door to a celebrity. And on … Read more

Ofcom receives 247 complaints over Emily Maitlis’ ‘impartial’ rant about Dominic Cummings

TV regulator Ofcom today revealed that Emily Maitlis’ monologue about Dominic Cummings and the ‘blind loyalty’ of his boss Boris Johnson has sparked hundreds of complaints from viewers in 24 hours. The BBC is believed to have had many more complaints but is refusing to release any figures for up to a fortnight. Ms Maitlis was … Read more

Phillip Schofield receives Ofcom complaints after saying Donald Trump is ‘still there sadly’

Phillip Schofield receives Ofcom complaints after saying Donald Trump is ‘still there sadly’ during COVID-19 segment on This Morning In an episode last week, the presenter, 58, left viewers shocked over his comment about the US President, 73 It occurred during a segment about Trump taking unproven drug hydroxychloroquine to prevent COVID-19 This Morning has since … Read more

Coronation Street receives 276 Ofcom complaints after Yasmeen stabs abusive husband Geoff

Friday night’s Coronation Street has received 276 Ofcom complaints amid the gruesome scenes between Yasmeen Nazir and Geoff Metcalfe. The shock episode saw Yasmeen, played by Shelley King, lash out her husband (Ian Bartholomew) and stab him with a broken wine bottle in harrowing and dramatic scenes following months of verbal and mental abuse. However, the … Read more

Reddit kills chat feature after complaints from moderators that it made forums prone to abuse

Reddit kills chat feature after just one day following backlash from moderators who say they rolled it out without warning and that it leaves users open to abuse The ‘Start Chatting’ feature was taken down after complaints from moderators The feature allowed users to create random chat rooms within subreddits Moderators say it hindered their … Read more

Banks hit by 20,000 PPI complaints every day before deadline

City watchdog reveals victims lodged more than 20,000 PPI claims per day against banks and other lenders in huge rush to meet final deadline By Matt Oliver For The Daily Mail Published: 21:55 BST, 24 April 2020 | Updated: 21:55 BST, 24 April 2020 Victims of Britain’s biggest ever mis-selling scandal lodged more than 20,000 … Read more