Zurich to refund travel insurance customers who were unable to get abroad during lockdown: Will other firms do the same? Zurich is offering customers a refund or a rescheduling to their policies Insurer says thousands of customers were unable to travel due to coronavirus We reveal whether other insurers are planning to enact a similar … Read more
Is a £280 fee to change a Ryanair flight excessive? It’s one of the many coronavirus topics tackled by the Holiday Guru this week By Daily Mail Reporter Published: 10:47 BST, 29 June 2020 | Updated: 10:49 BST, 29 June 2020 The Holiday Guru is always on hand to fix your travel conundrums. This week, … Read more
Customers with refund credit notes for cancelled package holidays may have to find and pay for a solicitor before they can receive a cash refund if their provider goes bust, but without any assurance their refund will be successful, says Which? The UK consumer champion says it has learned of this situation following the collapse … Read more
Thousands of holidaymakers are still empty-handed after spending months battling travel firms for sizeable refunds. Airlines are under investigation for sitting on more than £7 billion owed to passengers for cancelled trips, while travel agents have been accused of flouting the law. But readers have told Money Mail they might have found a way to … Read more
Thousands of holidaymakers risk losing their right to a refund as airlines plough on with plans to restart flights. A raft of UK carriers have now said they plan to resume summer routes despite government advice against foreign holidays and plans to quarantine travellers for two weeks. Many passengers with health concerns, and those unable … Read more
A heartbroken man has been denied a refund from a wedding video company after his fiancée died in a car crash, and has faced a cruel backlash from the business after he gave them a bad review online. Copper Stallion Media accused grieving Justin Montney of starting a smear campaign against them and on a … Read more
British Airways customers who have their flights cancelled can now take refunds in the form of Avios points, as well as cash or a voucher. The scheme is open only to those who booked flights directly with BA and not through a third-party. The airline is offering cash refunds to those who call. However, like … Read more
My husband and I booked two holidays to Turkey with Tui for later this year – one in June and one in September. We paid upfront for the first holiday which was more than £5,000 for in cash and a deposit for the second trip. Our holiday in June has been cancelled and we were … Read more
Refund call for bank account perks like travel insurance or breakdown cover that cannot be used during crisis By Fiona Parker For The Daily Mail Published: 22:00 BST, 12 May 2020 | Updated: 00:14 BST, 13 May 2020 Banks should offer refunds on package account charges if customers cannot make use of the perks, campaigners … Read more
Ryanair is accused of trying to avoiding multi-million pound refunds bill by announcing plans to operate 1,000 flights a day over the summer Ryanair announced they will be operating 1,000 flights a day this summer The budget carrier airline plans to restore 40 per cent of its flights from July 1 It has therefore been … Read more