Italian island Elba promises to refund tourists the cost of their hotel if it RAINS

Italian island promises to refund tourists the cost of their hotel if it RAINS during their stay Island of Elba, off the coast of Tuscany, has launched the ‘Elba No Rain’ campaign Tourists are refunded a night’s stay if it rains for two consecutive hours in a day  The rain must fall between 10am and … Read more

Ski firm Sunweb faces legal fight over ticket refund plan

Skiing holiday provider faces legal action after backtracking on promise to refund tickets for cancelled festival By Daily Mail City & Finance Reporter Published: 21:52 BST, 3 May 2020 | Updated: 21:54 BST, 3 May 2020 A skiing holiday provider faces legal action after backtracking on a promise to refund tickets for a cancelled festival.  … Read more

Millions of Britons could lose the right to a cash refund for cancelled flights due to coronavirus

Millions of Britons could lose the right to a cash refund for cancelled flights with the EU set to change consumer rights and force fliers to accept vouchers instead Transport ministers from twelve EU member states are attempting to block consumers’ legal rights to a refund Ministers said an amendment to the rules would protect … Read more

Amex charged me a foreign exchange fee on my holiday refund

Thousands of people receiving refunds for cancelled flights and holidays should check their credit card statements, as they may find they get less back than expected.  Britons who book trips with holiday rental listing sites often find themselves being charged non-sterling transaction fees, with their cards billed in foreign currency. But many may be surprised … Read more

The £7bn refund rip-off: Holiday plans are in ruins

Airlines are using underhand tactics to make it almost impossible for holidaymakers to claim refunds for cancelled flights, a Money Mail investigation reveals today. Hundreds of readers have contacted us to complain major airlines are illegally withholding refunds that should be paid within a week. Many say they have been goaded into accepting credit-note vouchers … Read more

I am struggling to get a refund for a takeaway. What are my rights?

I ordered a takeaway to be delivered whilst in lockdown. I am a vegetarian and ordered a veggie pizza from a large chain but when it arrived, I found it had chicken on it.  Due to the contactless delivery system, I had no interaction with the driver and couldn’t ask him to return it. It … Read more

Admiral car insurance customers receive £25 automatic refund

Admiral is giving all of its car and van insurance customers an automatic refund of £25 each, a total return of £110million. Britain’s biggest car insurer says it is refunding its customers in recognition of the fact that there have been fewer cars on the road during the lockdown and it expects this to result … Read more

Will I get a refund if I cancel my trip to Spain due to coronavirus and will easyJet be flying soon

Will I get my money back if I cancel my holiday to Spain in June due to coronavirus and is it true easyJet could start flying again soon? The Holiday Guru answers traveller queries By Daily Mail Reporter Published: 22:01 BST, 17 April 2020 | Updated: 17:53 BST, 18 April 2020 The Holiday Guru is … Read more

Will I get a refund if I cancel my Spain trip due to coronavirus and will easyJet be flying soon

Will I get my money back if I cancel my holiday to Spain in June due to coronavirus and is it true easyJet could start flying again soon? The Holiday Guru answers traveller queries By Daily Mail Reporter Published: 22:01 BST, 17 April 2020 | Updated: 17:39 BST, 18 April 2020 The Holiday Guru is … Read more

Will I get a refund if I cancel my holiday to Spain due to coronavirus and is easyJet flying again?

Will I get my money back if I cancel my holiday to Spain in June due to coronavirus and is it true easyJet could start flying again soon? The Holiday Guru answers traveller queries By Daily Mail Reporter Published: 22:01 BST, 17 April 2020 | Updated: 22:14 BST, 17 April 2020 The Holiday Guru is … Read more