Tony Hetherington is Financial Mail on Sunday’s ace investigator, fighting readers corners, revealing the truth that lies behind closed doors and winning victories for those who have been left out-of-pocket. Find out how to contact him below. Ms B.C. writes: In 2019, I booked and paid for a specialist archaeological holiday with Andante Travels to … Read more
Only one in five drivers received any premium refund from their car insurer as a result of the coronavirus restrictions, new research has revealed. This is despite half of motorists drastically reducing their mileage because of lockdowns and a rise in people working from home, according to data from Which?. It found that 49 per … Read more
I purchased a re-edition nylon bag from Prada on 13 October 2020 for my girlfriend’s birthday but she didn’t like it so we decided to return it. I contacted Prada on 16 October to arrange a return and a collection from DHL. After initially not collecting it when it was meant to, the parcel was … Read more
Tony Hetherington is Financial Mail on Sunday’s ace investigator, fighting readers corners, revealing the truth that lies behind closed doors and winning victories for those who have been left out-of-pocket. Find out how to contact him below. Mrs J.A. writes: My husband and I were due to go on holiday to South Africa last March, … Read more
My family and I had a package holiday booked for July 2020 to Disney World Florida costing £8,040 through Travel Planners. The holiday was cancelled the week prior due to the Covid-19 outbreak and we told Travel Planners that we wanted a cash refund, not a credit note. After waiting four months, I chased again … Read more
For a family member’s Christmas present this year, I bought a gardening voucher online. I bought it nine days before the 25th and wanted it to be delivered to my home address first so I could wrap it up. However, it has now been 10 working days since I made the order and I haven’t … Read more
I ordered an Apple 13 inch MacBook Pro at a cost of £1,179.99 from Currys PC World through my business account on 26 November which arrived on 29 November. I returned it because it was faulty. An Apple technician confirmed and said Currys could refund or replace it because I had it less than 14 … Read more
Samantha Armytage calls herself a ‘Karen’ as she demands a ‘full refund’ for having a rotten year in 2020 By Marta Jary For Daily Mail Australia Published: 07:58 GMT, 19 December 2020 | Updated: 07:58 GMT, 19 December 2020 Samantha Armytage has written a ‘review’ of 2020 – and she’s not pleased. In her column … Read more
A vital refund scheme for scam victims that had faced the axe this month will be extended until June next year, Money Mail can exclusively reveal. High Street banks have pledged to continue to refund customers conned into transferring money to fraudsters — but it is thought the refund scheme will not be extended after … Read more
Several supermarkets have agreed to waive the business rates holiday and hand over the money saved. Here, we take a look at what it means: – What are business rates? Business rates are paid by every commercial property in the UK. They are similar to council tax for residential properties and are collected by local authorities … Read more