Argos will refund more than £500,000 to 114,000 customers in e-card vouchers after breaking rules over extended warranty Argos will refund £570,010 in total to 114,002 customers in £5 e-card vouchers Retailer broke rules on extended warranty deals for more than a year, CMA found Sainsbury’s owned chain failed to remind shoppers of options to … Read more
On 29 September 2020 I purchased a Ford Fiesta from The Motor Company in Tamworth via Auto Trader for £8,623 – £8,490 for the car and £133 warranty. I did all of the usual identification checks and the car looked legitimate. But on 21 December 2020, the car was stolen. I reported it to West … Read more
Early last year I purchased tickets for myself and a friend to attend talks at Oxford Literary Festival, which was meant to take place in April 2020. Due to the coronavirus, the festival was cancelled and the voluntary organising committee has asked that we offer the payment as a donation due to their own financial … Read more
Many Go to Gate customers have criticised the travel booking firm for leaving them without refunds for nearly a year and not giving credit vouchers to the value of cancelled flights. With thousands of flights scrapped due to the coronavirus pandemic, travellers are relying on airlines and booking sites to return money promptly. However, many … Read more
Banks could be ordered to refund ALL fraud victims, watchdog says Payments watchdog said banks could be forced to reimburse all scam victims Despite code of conduct in 2019, less than half of money stolen being refunded Rules might include forcing banks to commit to another new code of conduct By Amelia Murray Money Mail … Read more
Banks could be forced to publish figures showing how often they pay back blameless fraud victims as new data reveals those who lose money to bank transfer scams continue to face a lottery. Publishing information about victims’ losses and how often they were reimbursed by their bank ‘would give banks a strong incentive to do … Read more
I purchased a Dyson hairdryer on eBay in June 2019 for £215. However, the hairdryer malfunctioned in December 2020 and was returned to Dyson for repair. It inspected the hairdryer, advised it was counterfeit and destroyed it. The eBay seller is ignoring my messages requesting a refund, eBay is refusing to offer any refund as … Read more
The Holiday Guru is always on hand to answer your questions. This week he offers advice around refunds from easyJet, Eurotunnel – and more. Q. We visited Kefalonia in Greece in 2019 and were intrigued by the neighbouring island of Ithaca. We want to book a package this summer. Any tips? Lisa Smith, Norwich, Norfolk. … Read more
Pensioners pressured into paying twice for a TV licence forced to wait months for a refund By Fiona Parker For The Daily Mail Published: 22:01 GMT, 26 January 2021 | Updated: 22:01 GMT, 26 January 2021 Pensioners pressured into mistakenly paying twice for their TV licence are being forced to wait months for a refund. … Read more
The difficulties experienced by many consumers in getting refunds from holiday companies through the pandemic have been widely covered in the press. Yet the problems that schools and community groups (such as Scouts and Guides) have encountered have hardly been covered at all. Angela got in touch to say that she had two trips booked … Read more