I’m a full-time temp but my agency won’t furlough me: What can I do?

I work for a recruitment agency which places people in temporary positions, one after the other.  While the model is risky in that no work means no pay, work has always been available and this system works for me. My last assignment as a personal assistant to the CEO of a business firm began in … Read more

HETHERINGTON: How can my house be using ‘industrial’ amounts of power?

How can my house be using ‘industrial’ amounts of power? TONY HETHERINGTON investigates By Tony Hetherington, Financial Mail on Sunday Published: 22:20 BST, 25 April 2020 | Updated: 22:20 BST, 25 April 2020 Tony Hetherington is Financial Mail on Sunday’s ace investigator, fighting readers corners, revealing the truth that lies behind closed doors and winning … Read more

‘I don’t want to fall victim to gender pension gap’: Money Diaries speaks to a 33-year-old on £36k

This is Money has launched a ‘money diaries’ series to reveal the spending habits – along with financial goals and worries – of ordinary people aged 18-35. It launched last year and this one was written before the coronavirus pandemic – a scenario which could have a devastating impact on personal finances.   We look under … Read more

I am struggling to get a refund for a takeaway. What are my rights?

I ordered a takeaway to be delivered whilst in lockdown. I am a vegetarian and ordered a veggie pizza from a large chain but when it arrived, I found it had chicken on it.  Due to the contactless delivery system, I had no interaction with the driver and couldn’t ask him to return it. It … Read more

‘Why would a luxury hotel in Tokyo buy wine I never owned?’ TONY HETHERINGTON investigates

Tony Hetherington is Financial Mail on Sunday’s ace investigator, fighting readers corners, revealing the truth that lies behind closed doors and winning victories for those who have been left out-of-pocket. Find out how to contact him below.  R.S. writes: I invested in wine through the Bordeaux Wine Company (BWC) which, as you reported recently, has collapsed.  … Read more

ASK TONY: Why was hard-up son charged £51 to delay car loan payments

My son has been laid off due to the coronavirus, so he contacted Suzuki Finance to arrange a one-month payment holiday. It agreed to this, but said it will charge him £51 for this month and for any subsequent months for which he may require a payment holiday; these fees will be added at the … Read more

TONY HETHERINGTON: ‘Please help…we just want to stop living in fear of Scottish Power’

Tony Hetherington is Financial Mail on Sunday’s ace investigator, fighting readers corners, revealing the truth that lies behind closed doors and winning victories for those who have been left out-of-pocket. Find out how to contact him below.  S.B. writes: My account with Scottish Power has been under review by the energy supplier for more than … Read more

Should I now wash my clothes at 60 degrees to help beat coronavirus?

Someone told me that I should now be washing all clothes at 60 degrees to kill viruses such as coronavirus. I usually wash at 30 but am now concerned that I should be doing it at a higher temperature during this pandemic.  I have a young family and typically do two loads per day. Should … Read more

Is it possible for companies to rotate their furloughed staff?

My firm has furloughed most employees but still needs some to come in and work – is it possible for them to rotate furloughed staff? Many staff from companies around the UK have been put on furlough  This means they are potentially getting 80% of their salary but not working  We reveal whether firms are … Read more

What can I do to cool down my one bed flat now the weather is getting hotter and I’m stuck inside? 

I live in a small, one bedroom, second story flat in a city centre. As the weather becomes hotter, my home becomes unbearable, even with all the windows open.  I am here all the time at the moment working from home due to the coronavirus lockdown and am struggling to keep it cool. What are … Read more