Tony Hetherington is Financial Mail on Sunday’s ace investigator, fighting readers corners, revealing the truth that lies behind closed doors and winning victories for those who have been left out-of-pocket. Find out how to contact him below. P.H. writes: I placed my classic Porsche in the hands of a broker, Williams Crawford Ltd, which now … Read more
After my husband died in 2016, I received part of his pension — £2,532.56 per year. Before this, my pensions were very small, so I had not paid tax since I retired. I am now 87. I have recently received four documents from HMRC for previous tax years. For the tax year to April 2017 … Read more
Tony Hetherington is Financial Mail on Sunday’s ace investigator, fighting readers corners, revealing the truth that lies behind closed doors and winning victories for those who have been left out-of-pocket. Find out how to contact him below. Ms A.H. writes: My partner and I booked a wedding reception for 60 guests at Pembroke Lodge in … Read more
Tony Hetherington is Financial Mail on Sunday’s ace investigator, fighting readers corners, revealing the truth that lies behind closed doors and winning victories for those who have been left out-of-pocket. Find out how to contact him below. Ms S.E. writes: Three years ago, I took out a Personal Contract Purchase lease with Volkswagen Financial Services … Read more
Tony Hetherington is Financial Mail on Sunday’s ace investigator, fighting readers corners, revealing the truth that lies behind closed doors and winning victories for those who have been left out-of-pocket. Find out how to contact him below. J.S. writes: I received an email from UK Corporate Portal requesting details to register our business. I thought … Read more
Tony Hetherington is Financial Mail on Sunday’s ace investigator, fighting readers corners, revealing the truth that lies behind closed doors and winning victories for those who have been left out-of-pocket. Find out how to contact him below. B.S. writes: Great Rail Journeys, which is based in York, cancelled our £10,000 railway tour of the southern … Read more
My 89-year-old father went way over his monthly call limit during lockdown and, over three months, Vodafone has taken more than £1,000. The company called him from an overseas call centre and he did not really understand what the person was saying. He was advised to go to Vodafone’s store or website, but the store … Read more
Tony Hetherington is Financial Mail on Sunday’s ace investigator, fighting readers corners, revealing the truth that lies behind closed doors and winning victories for those who have been left out-of-pocket. Find out how to contact him below. T.T. writes: Before lockdown, we visited the Isle of Arran branch of the Bank of Scotland, as we … Read more
I was horrified when water starting coming through my ceiling, so I rang the British Gas emergency number to report a burst pipe. But what happened next left me in floods of tears. I chased them several times and someone arrived seven hours later. He said he could not fix it then but would come back … Read more
Tony Hetherington is Financial Mail on Sunday’s ace investigator, fighting readers corners, revealing the truth that lies behind closed doors and winning victories for those who have been left out-of-pocket. Find out how to contact him below. P.B.G. writes: In April last year, I paid Sash Home Improvements £9,600 to replace all the double glazing … Read more