Smart meter installations hit by coronavirus

Smart meter installations have plummeted this year, thanks to the coronavirus, new data has revealed. The number of smart meters operating in smart mode at the end of June is almost unchanged from three months’ previous – with an increase of just 0.4 per cent, according to official smart meter statistics from the Government. In … Read more

Households spend £552 a year on subscription services

With more households signing up to streaming services like Netflix and ordering in meal kits during lockdown, Britain is now being dubbed a ‘subscription society.’  Households now typically spend £552 a year on sign-up services, new data has revealed. The subscription economy has grown to be worth £323million, according to research from Barclaycard Payments, with … Read more

Should you really pay more for insurance cover extras?

Should you really pay more for insurance cover extras? By Rachel Wait, Financial Mail On Sunday Published: 21:54 BST, 22 August 2020 | Updated: 21:54 BST, 22 August 2020 Choosing the right insurance policy is never as straightforward as it may seem. Even if you think you have found the right cover, insurers will often … Read more

Bills stoke grief for families in council tax trap after bereavement

Many bereaved families are suffering at the hands of heartless local authorities unwilling to extend council tax exemptions on empty properties that could not be sold during lockdown.  The Mail on Sunday has been flooded with heartbreaking stories of grieving relatives hit with unexpected council tax bills following our report on the issue last week.  … Read more

We reveal which telecoms firms are ranked best and worst by consumers

TalkTalk has been named as one of the worst companies for customer service by its broadband customers, new research has revealed. Landline consumers of Virgin Media also said they were the least satisfied when it came to the overall service whilst Three saw the biggest complaints from mobile customers, according to data from Ofcom. Meanwhile, … Read more

SSE to pay out £1.2m after failing to hit smart meter targets set by watchdog 

SSE failed to hit smart meter targets last year and its parent firm Ovo is forced to fork out £1.2m to Ofgem Ovo is paying out on behalf of SSE after it failed to meet smart meter targets  This is not the first time the company has been unable to do so  Smart meters have … Read more

We reveal the biggest buys Britain made during the pandemic 

Britain may now technically find itself in a recession but households have still splashed the cash during lockdown. Spending on everything from garden features such as pizza ovens to products to entertain the family and annoy the neighbours, including karaoke machines. While the shutters came down on shops in mid-March and Britons forced to stay … Read more

Want the iPhone 12? Why Apple might not be the best bet to trade-in your old model

Trading in an iPhone? Using Apple’s official scheme could leave you £100 worse off compared to other options iPhone owners could get more money by trading with a third party firm  Apple has made cuts to its trade-in prices earlier this year  We reveal the difference between the third party firms costs and Apple’s prices   … Read more

Saga to cover travel customers for cancellation due to coronavirus

A travel insurer says it is one of the first in Britain to cover its customers for holiday cancellation if they are hit by coronavirus before they travel.  Saga announced it is extending its travel insurance policies to cover all new and existing customers over 50 against coronavirus-linked cancellation. Any customer taking out a new … Read more

Supermarkets adapt to pandemic with many now offering same day delivery

British supermarkets have adapted to the huge spike in demand for online ordering thanks to the coronavirus pandemic with most now offering a same day delivery service – with some promising to get shopping to you within an hour. In response to the coronavirus crisis, where many didn’t leave their homes to go shopping, supermarkets … Read more