Holidaymakers face six-month wait for refunds as airlines struggle with backlog with £7billion owed
Millions of travellers owed refunds for cancelled flights face months of chaos amid a crisis in the airline industry. Carriers and tour operators owe an estimated £7billion to holidaymakers whose trips have been ruined by the pandemic. Under EU laws, customers should get their money back within seven days. However, the number of cancelled trips … Read more