Why were my refunded Euro 2020 tickets paid at a worse exchange rate?

Football fans have been dealt a double blow before the rescheduled Euro 2020 tournament, as their tickets were cancelled at short notice for games in London and Glasgow and they lost money on refunds calculated at a worse exchange rate. A huge number of British fans who had tickets for any of the eight games … Read more

Teletext Holidays: When will people be refunded?

Hundreds of frustrated Teletext customers have contacted This is Money to say they have been waiting months – even more than a year in some cases – for a refund.  Disappointed holidaymakers say they’re still waiting to receive thousands of pounds back after their holidays were cancelled but have been unable to get in touch … Read more

Less than half of switching customers properly refunded by energy suppliers

The energy regulator put new rules in place earlier this year to help households get any credit back from their old supplier if they switch – but these rules aren’t working, new research has revealed. Customers have been left waiting for months to get their money back, according to data from Which?, with just six … Read more

UK passengers who booked Spanish island trips won’t be refunded

Furious travellers are demanding a refund on their flights to Spanish islands because airlines only have to reimburse planned trips to the mainland. Britons called for Ryanair, Jet2, easyJet and BA to return the cost of their future holidays to hotspots such as Ibiza, Majorca and Gran Canaria. The Foreign Office is currently advising people against … Read more