Npower has today scrapped its mobile app amid fears hackers may have gained access to customers’ personal data – including bank details. Bosses behind energy giant, a ‘Big Six’ firm, are warning customers to check their bank statements for unusual activity following the breach. It is thought hackers have gained access to contact details, addresses … Read more
Have you had your details stolen? Npower deactivates app after personal details of customers are stolen in hack Npower has scrapped its app after there was a security hack Customers personal details may have been stolen including contact information Consumers are advised to change their password and check bank account By Grace Gausden For This … Read more
Npower has increased off-peak night tariffs meaning some households have seen bills rise by hundreds of pounds. One customer was told her prices are changing from 1 October and from that date, her off-peak electricity will be charged at the ‘standard’ rate, meaning a potential rise of £304.87 a year. Calling the increase ‘scandalous’, Jan … Read more