New homes body says it will champion buyers with new-build gripes

There are several avenues for complaints if your new-build home is defective Until the new code and ombudsman service comes into force – probably later this year – these are the options for homeowners who are unhappy with the quality of their new build.   1. Use your warranty  If your new-build is less than 10 … Read more

Family slam developer Persimmon after finding 200 faults in their new-build home

An exasperated couple have found more than 200 flaws with their new home, leaving them angrily demanding: ‘Were the builders drunk when they built it?’ Rebecca Chrystal, 39, was reduced to tears when she and David Mount, 40, found crooked walls, uneven floors and cracks in the ceiling inside their Norfolk property.   Within 22 months … Read more

Families who bought £180k homes on new-build Bradford estate find they are worthless

Devastated families who bought £180,000 homes on new-build estate in Bradford claim they are effectively worthless after discovering they ‘don’t meet building regulations’ Young families who spent life savings on dream homes left ‘in a state of panic’ The couples had invested up to £180,000 for the new-build houses in Bradford  They later learnt that … Read more