Why did EDF Energy install a smart meter 9ft high where I couldn’t reach it?

Whose crazy idea was my faulty 9ft-high smart meter? I’d need a pogo stick to read it, says furious pensioner 73-year-old Joy Thomas found her smart meter wasn’t working properly  She was told she needed to supply the readings herself   But because of the poor reception where she lives in Cornwall, the 5 ft tall … Read more

Whose crazy idea was my faulty 9ft-high smart meter?

Whose crazy idea was my faulty 9ft-high smart meter? I’d need a pogo stick to read it, says furious pensioner By Toby Walne for The Mail on Sunday Published: 22:32 BST, 1 August 2020 | Updated: 22:56 BST, 1 August 2020 When Joy Thomas was told she needed her energy meter replaced five years ago … Read more

Lockdown halts progress of smart meter installations

Smart meter rollout dented: Lockdown halts progress of installations and fewer than half of homes are predicted to have one by next summer The rollout will now only reach 48% completion by the end of June 2021  This is compared to the 61% predicted pre-pandemic Many are still averse to having a meter fitted at home   … Read more

ASK TONY: British Gas threatened to send bailiffs after meter muddle

I moved into a new-build home in December. The developer passed meter readings, meter numbers and my personal details to British Gas. I intended to switch from the expensive standard tariff. A bill arrived in April and, although it was in my name, it was addressed to a neighbour’s house and had a different meter … Read more

Energy suppliers restart smart meter installations

Energy suppliers restart smart meter installations but customers will be screened by call centre workers By Miles Dilworth For The Daily Mail Published: 22:01 BST, 2 June 2020 | Updated: 23:20 BST, 2 June 2020 Energy suppliers are restarting smart meter installations after a two-month pause Energy suppliers are restarting smart meter installations after a … Read more