Couple claim TUI ‘threatened to send bailiffs’ unless they pay for holiday they don’t feel is safe

A couple say their travel company has threatened them with bailiffs unless they pay for a holiday they no longer feel safe going on. Months before the pandemic hit, in January, Leah Maybourne and Ben Johnson from Maidstone, Kent, had booked a week in Turkey through TUI.  They were due to fly to Belek in … Read more

TUI cancels all holidays to Zante resort of Laganas due to visitors ‘not social-distancing’

Tour operator Tui will no longer offer holidays to the resort of Laganas on Zante as ministers today hold an emergency meeting with Welsh and Scottish officials about quarantining travellers from Greece and Portugal.  Welsh health minister Vaughan Gething said he would be pressing the UK Government to consider the potential risk in Greece following six … Read more

TUI passenger on Zante flight claims ‘inept’ crew did nothing as ‘covidiot’ flyers took off masks

A furious passenger who was on board a TUI flight from Zante that has had sixteen  coronavirus cases has claimed the crew ‘didn’t care’ about social-distancing rules. Stephanie Whitfield, who was on TUI flight 6215 to Cardiff from the Greek holiday resort, claimed the ‘inept crew couldn’t care less’ after passengers took off their masks … Read more

Furious passenger on TUI plane from Zante hits out at airline

A furious passenger on board a TUI flight from Zante to Cardiff has hit out at the airline after they were told they all have to self-isolate following seven positive coronavirus tests.    Passengers who were on TUI flight 6215 on Tuesday are being considered as ‘close contacts’ of those who tested positive for COVID-19, forcing … Read more

ALL passengers on board TUI flight from Zante to Cardiff are told to self-isolate

ALL passengers on board TUI flight from Zante to Cardiff are told to self-isolate after seven tested positive for coronavirus By Danyal Hussain For Mailonline Published: 15:50 BST, 30 August 2020 | Updated: 15:54 BST, 30 August 2020 Every passenger on board a TUI flight from Zante to Cardiff has been told to self-isolate after seven … Read more

Covid-19 quarantine rules to Tui refunds – the Holiday Guru solves traveller queries

‘Do I have to return to the UK immediately if the air bridge agreement with Greece ends?’: The Holiday Guru solves traveller queries, from quarantine rules to Tui refunds By Daily Mail Reporter Published: 13:15 BST, 25 August 2020 | Updated: 13:16 BST, 25 August 2020 The Holiday Guru is always on hand to answer … Read more

Holidaymaker wins £29,000 payout from TUI over violent tummy bug he caught

Holidaymaker Peter Griffiths, 58, (pictured) who lost 1.5 stone after contracting a violent stomach bug at a luxury five-star hotel has won £29,000 compensation from TUI A holidaymaker who lost 1.5 stone after contracting a violent stomach bug at a luxury five-star hotel has won £29,000 compensation from TUI. Peter Griffiths, 58, was staying at … Read more

Nightmare on the beaches for Tui: Crisis triggers record £1.3bn boss

Nightmare on the beaches for Tui: Travel giant battles for survival as pandemic triggers a record loss of £1.3bn in just three months By Tom Witherow For The Daily Mail Published: 21:51 BST, 13 August 2020 | Updated: 21:51 BST, 13 August 2020  TUI is battling for survival after the cancellation of summer holidays triggered … Read more

Ryanair, TUI and Virgin Atlantic are STILL denying holidaymakers refunds says Which?

Ryanair, TUI and Virgin Atlantic are STILL denying holidaymakers refunds in breach of promises made to the aviation watchdog, says Which? Which? has slammed airlines for continuing to deny holidaymakers refunds After a CAA review, Ryanair said it would clear all refund requests by July 31  However, passengers have complained that they are still waiting … Read more

Travel giant Tui announces closure of 166 high street stores in UK and Republic of Ireland

Holiday giant Tui is to close 166 high street stores in the UK and the Republic of Ireland, the UK’s biggest tour operator has announced. The decision was made following changes in customer behaviour as a result of the pandemic, the firm said in a statement, with the Anglo-German company calling COVID-19 the ‘greatest crisis’ … Read more