Denise Van Outen told the NHS Helpline she had Covid-19 symptoms and they didn’t know what it was

‘I’m still very careful’: Denise Van Outen admits she told the NHS Helpline she had Covid-19 symptoms and they didn’t know what it was By Sean O’grady For Mailonline Published: 15:58 GMT, 24 November 2020 | Updated: 15:59 GMT, 24 November 2020 Denise Van Outen has revealed she was told by the NHS Helpline they … Read more

RICHARD LITTLEJOHN: Thank you for calling NHS helpline… all our operators are working from home

Coronavirus has had a catastrophic knock-on effect on the nation’s health, as non-Covid conditions have gone untreated. Vital operations for everything from cancer to heart disease have been postponed and hospital admissions during lockdown are down 43 per cent year-on-year. Such is the concentration on Covid, even chemotherapy sessions have been cancelled. Between March and … Read more

London’s Covid fiasco: Helpline says NO home test kit or drive-in available with nearest in BRADFORD

London’s Covid testing fiasco: Phone operators tell callers there are NO home test kits or drive-thru slots and nearest place to get tested is 200 miles away in BRADFORD (despite centres sitting empty in capital) One caller was told there was nothing available in London to drive-thru or post But when she went to Twickenham … Read more

Who will stop my stalker? Calls to the National Stalking Helpline have doubled in a year

‘Unless there’s someone on the doorstep with a knife, it can look like the victim is being dramatic’ Calls to the National Stalking Helpline have doubled in a year, yet a record number of cases have been closed by police without being solved. Why such a sudden, shocking rise? Anna Moore investigates   Before lockdown, Sophie* … Read more

Tesco praised for including domestic violence helpline number on receipts

Shoppers praise Tesco as ‘discreet and clever’ as they spot the supermarket has included a domestic violence helpline on its receipts after a surge in abuse cases during lockdown Tesco is sharing the number for the Domestic Abuse helpline on its receipts Been praised on Twitter as ‘brilliant initiative’ to help victims discreetly  It comes as … Read more

Prince William and Kate Middleton reveal they’ve been secretly answering helpline phone calls

The Duke of Cambridge has revealed he has been secretly counselling people contacting crisis helpline Shout 85258 – a round-the-clock text messaging helpline developed by his Royal Foundation.  Prince William, 37, and Kate Middleton, 38, spoke to volunteers in different parts of the country to thank them for the support that they provide to their … Read more