Shoppers set to spend as consumer confidence grows

Shoppers set for tidal wave of spending as consumer confidence hits highest level since before 2008 financial crisis By Alex Lawson, Financial Mail On Sunday Published: 21:50 BST, 3 April 2021 | Updated: 21:50 BST, 3 April 2021 Shoppers are ready to unleash a tidal wave of spending after consumer confidence hit its highest level … Read more

Car makers call on the Government to boost consumer uptake of EVs

Car makers today demanded much greater support from the Government to help consumers buy electric vehicles if ministers’ ambitious ‘electric dreams’ are to become a reality. Rule makers must ‘put ordinary drivers at the heart of policy and planning’ if they are to win consumers’ ‘hearts and minds’, they said. Electric cars are still too … Read more

Consumer watchdog urges Government to protect ATMs

Protect our ATMs! Consumer watchdog urges Government to step in and save dwindling number of cash machines  Calls have intensified for governmetn to protect dwindling numbers of ATMs  Many have been replaced with machines that now charge up to £2 a time  Some 12,700 free-to-use ATMs have been removed across country since 2018  By Sean … Read more

The biggest consumer wins by This is Money in 2020

The pandemic has dominated news headlines this year with Covid-19 affecting everybody in one way or another. The coronavirus has had a big knock-on effect on consumers, and This is Money has received thousands of reader complaints in 2020, many from customers struggling to get their problems sorted.  Some have seen holidays cancelled, and others … Read more

That’s barking! Pet insurance premiums hit £1k-a-year amid soaring costs, consumer watchdog says

That’s barking! Pet insurance premiums hit £1k-a-year amid soaring costs, consumer watchdog says Dog owners pay an average of £420 a year for pet cover while cat owners £264 At renewal, premiums typically rise by £84 for dogs and £40 for cats There has been a surge in the number of families buying pets over lockdown … Read more

Big banks that deserted High Street to swell profits are slammed by consumer group Which?

New generation of banks ‘are best for customer service’: Big banks that deserted High Street to swell profits are slammed by consumer group Which? survey of 4,500 customers rated 24 banking brands Starling Bank finished top with an overall customer service score of 88 per cent RBS had 61 per cent, and TSB and Santander … Read more

Tesla Model S and Y cars are dropped from Consumer Reports’ ‘recommended’ list

Tesla Model S and Y cars are dropped from Consumer Reports’ ‘recommended’ list due to reliability concerns Consumer Reports is no longer recommending some Tesla cars  The Model S sedan and Model Y crossover SUV dramatically dropped in ratings   The report cites Model S’ air suspension and main computer and touch screens The Model Y lost … Read more

Five consumer rights myths busted: Why most of what you thought you knew about your rights is wrong

Whenever you purchase an item, whether that be online or in store, you will automatically be protected by consumer rights. These rights, which are enshrined in law, will ensure you will be covered when you buy goods and services should anything go wrong.  Knowing these rights is incredibly important and many consumers may think are … Read more

Bad sound and picture quality means smaller TV sets are not worth buying, say consumer experts

How big screens have trashed the tiny telly: Bad sound and picture quality means smaller sets are not worth buying as firms have given up on them, consumer experts claim Consumer experts say that TV sets measuring 32in or less are not worth buying  They say lack of demand means manufacturers have now effectively given up … Read more

Ten steps to make storm and flood claims: Consumer Fightback

Storm and heavy rain damage is a real problem for homeowners and late summer and early autumn have seen bad weather and floods in some places. While not as damaging as some of the severe storms seen at the start of the year, the weather has still caused damage across the country and the coming … Read more