Ringing the changes: BT faces its biggest shake-up for a generation
When BT hired Philip Jansen as chief executive, he was hailed as the ‘right guy’ to lead a long-overdue shake-up. For years, bosses at the telecoms group had whinged about Whitehall-esque bureaucracy holding back major change at the former state monopoly – while struggling to do anything about it. Under its previous boss, the flouncy-haired … Read more