VICTORIA BISCHOFF: Firms must take care when dealing with the bereaved

For six years Money Mail has fought for a more consistent and compassionate service for the bereaved. This campaign is extremely close to my heart, after writing in this newspaper of my own struggles to sort out my mum’s financial affairs when she died in 2015. We called on firms to introduce dedicated helplines, better … Read more

VICTORIA BISCHOFF: Government must step in to stop a cashtastrophe

Stop this cashtastrophe: Government must step in to protect a vital payment method, says VICTORIA BISCHOFF By Victoria Bischoff for the Daily Mail Published: 22:24 GMT, 2 February 2021 | Updated: 22:24 GMT, 2 February 2021 It has been more than two years since a damning report warned that Britain was in danger of sleepwalking … Read more

VICTORIA BISCHOFF: Insurers risk losing people’s trust for good

The small-print villains: Insurers risk losing what little trust people have left in them for good, says VICTORIA BISCHOFF By Victoria Bischoff for the Daily Mail Published: 22:00 GMT, 22 December 2020 | Updated: 22:24 GMT, 22 December 2020 Some firms have really gone above and beyond for their customers over the course of the … Read more

VICTORIA BISCHOFF: Spend now – regret later

Spend now – regret later: Retailers desperate for sales should remember they have a moral responsibility too, says VICTORIA BISCHOFF By Victoria Bischoff for the Daily Mail Published: 22:01 GMT, 15 December 2020 | Updated: 22:01 GMT, 15 December 2020 New Look used to be one of my favourite High Street haunts as a teenager. … Read more

VICTORIA BISCHOFF: Banks must keep paying up to help fraud victims

Today alone, fraud victims in Britain will lose another £4 million. That’s around £1.5 billion pocketed by scammers in a year. And as career criminals continue to outsmart the police, banks and security experts, these losses are only set to balloon further. So it’s little wonder our profit-hungry High Street banks are feeling a bit … Read more

VICTORIA BISCHOFF: NS&I is alienating older and more vulnerable savers

VICTORIA BISCHOFF: If NS&I axes cheques, what’s to stop other banks from following suit? By Victoria Bischoff for the Daily Mail Published: 22:01 GMT, 1 December 2020 | Updated: 22:01 GMT, 1 December 2020 News that NS&I has delayed plans to axe Premium Bond prize cheques will come as an enormous relief to millions of … Read more

VICTORIA BISCHOFF: Is it time to make your savings pay?

VICTORIA BISCHOFF: Investing’s not just for the wealthy… so is it time to make your savings pay? By Victoria Bischoff for the Daily Mail Published: 22:00 GMT, 24 November 2020 | Updated: 22:00 GMT, 24 November 2020 When it comes to investing, there is nothing wrong with a healthy dose of fear. It stops you … Read more

VICTORIA BISCHOFF: Shut the door on the broadband sharks

VICTORIA BISCHOFF: Shut the door on the broadband sharks and complain to the big providers who hire them By Victoria Bischoff for the Daily Mail Published: 22:01 GMT, 17 November 2020 | Updated: 23:20 GMT, 17 November 2020 There is a good reason most major energy suppliers ditched doorstep selling nearly a decade ago. And … Read more