How a ‘free’ phone call could cost you £3.60 a minute

Rip-off phone companies are tricking households out of millions of pounds by charging hefty sums to connect them to official helplines. Rogue firms are paying search engines so they appear at the top of results pages when people search for terms such as ‘contact HMRC’.  Customers in a rush end up calling expensive connection services … Read more

How can you stay secure without remembering hundreds of passwords?

Cyber security experts warn some of the country is in need of online password education after a survey revealed more than a quarter of Britons reuse up to five passwords across all their financial accounts and one in five admitted to writing them down. Just two-fifths of Britons follow recommended guidance in setting different passwords … Read more

Robbie Savage explains why he joined up with Santander in spoof fraud advert

It is one of the most iconic scenes in Oscar-winning financial film The Big Short. Actress and model Margot Robbie pops up in a bubble bath with a glass of champagne to explain, in plain English, the world of subprime mortgage-backed securities, which helped trigger the financial crisis more than a decade ago. Now, in … Read more

Hot tub scams: Watch out for dodgy listings and payment requests

Hot tub crime machine: Purchase scams involving plug-in pools up 400% as crooks take advantage of sunshine loving Britons Hot tub sales have surged since the lockdown as Britons splash out on luxuries NatWest said purchase scams went up five-fold between April and May Hot tubs involved in third-most purchase scams after Nintendo Switch and … Read more

Don’t be fooled by the Covid cons: We expose Test and Trace scam

Scammers began capitalising on coronavirus to con victims out of cash almost as soon as the disease started spreading worldwide. Fraudsters have been knocking on our doors, infiltrating our email inboxes and telephoning us in our homes — using the fear and confusion to steal from us. But today Money Mail can expose how a … Read more

How to protect yourself from scammers using the lockdown as cover

From phishing emails to the new coronavirus tracking app and ‘catfishing’: Beware scammers using the lockdown as cover 2,200 people have fallen victim to coronavirus-related scams in past two months Scammers have cheated victims out of more than £5.3m since lockdown began   ‘Phishing’ emails are prevalent, but other scams are based around a new coronavirus … Read more

Thousands of fraud victims complained to the Financial Ombudsman last year

Thousands of fraud victims still had to complain to the Financial Ombudsman Service last year to try and get their money back from banks, despite the introduction of a new anti-fraud code last May which said they ‘should’ be refunded. The Ombudsman said it received nearly 11,000 complaints from people who fell victim to banking … Read more

Beware phishing text messages pretending to be NHS contact tracers

Contact-tracing service becomes latest vehicle for fraudsters as households receive fake ‘health service’ coronavirus texts with phishing links Fraudsters are targeting people by pretending to be the new tracing service It contains a phishing link designed to harvest people’s personal details Britons have been bombarded with thousands of phishing emails and texts  Here’s how to … Read more