Coronavirus UK: Ministers reverse ban on hugging elderly loved ones in care homes this Christmas 

Care home residents will finally be able to hug their families again, ministers announced last night.

A national roll-out of rapid tests means relatives who are free of Covid will be allowed visits for the first time since March.

Each care home resident will be able to nominate two loved ones to see them twice a week, regardless of which coronavirus tier they are in.

More than a million testing kits have already been sent out to almost 400 large care homes and the first visits can take place today.

The announcement is a major victory for the Daily Mail’s campaign for families to be reunited by Christmas.

‘This is a game-changing moment for visits,’ said Vic Rayner of the National Care Forum.

‘It will be embraced across the country by care home residents, their loved ones and providers.’

Guidelines issued by the Department of Health last night say the ‘default position’ is visits should go ahead in all tiers – unless there is a coronavirus outbreak in the care home.

Most of the country’s 410,000 care residents have been allowed to see relatives only through prison-style screens and windows. Other homes have imposed blanket bans, causing some elderly to ‘give up on life’.

Care home visits have been tightly regulated all year to try and reduce the risk of people spreading Covid-19 in the homes, where residents are extremely vulnerable to the disease (Pictured: A woman visits her step-father at a home in Falmouth, Cornwall last week)

THE NEW CARE HOME VISITING RULES 

  • The ‘default position’ of care homes should be to support and enable visits.
  • Care home residents living in all tiers will be able to see their families indoors by Christmas thanks to the distribution of rapid tests.
  • Residents will be allowed to choose two different people as designated visitors, who can visit up to twice a week. The two visitors should remain constant, for example the same family members.
  • They will be tested on arrival at the care home, with rapid lateral flow tests, which give results within 30 minutes.
  • Visitors must wear appropriate PPE, including face masks, and stay two metres apart from other residents and staff.
  • They can hug and hold hands with their loved one although they are advised to minimise contact.
  • Visitors must book slots in advance and homes can manage the number of visits allowed, taking into account the additional workload.
  • All visits, except those for end of life, should stop immediately if there is a Covid outbreak in the care home.
  • More than a million tests have been sent out to the country’s 385 biggest care homes, which will start using them today. Details of the rollout in other homes will be announced shortly.
  • Some residents under 65 are allowed to leave their care homes to join families for Christmas, if they test negative. But they can only ‘bubble’ with one other household and must isolate on return.

But in a major shift in policy, Matt Hancock declared all residents will be allowed face-to-face indoor visits by Christmas. The Health Secretary said: ‘I know how difficult it has been for people in care homes and their families to be apart for so long. The separation has been painful but has protected residents and staff from this deadly virus.

‘I’m so pleased we are now able to help reunite families and more safely allow people to have meaningful contact with their loved ones by Christmas.’

The rapid tests will be delivered to all the country’s 16,000 care homes over the course of the month. On arrival, visitors will receive a lateral flow test, which gives highly-accurate results within 30 minutes.

A negative result means they will be allowed indoors and can hold hands or hug their loved one as long as they are wearing PPE.

Over the past three weeks, the Mail’s Christmas campaign has drawn attention to the catastrophic impact of visiting bans on the mental and physical health of residents.

Tens of thousands of the vulnerable and elderly have been forced to die alone, robbed of a last loving hug from their families.

Caroline Abrahams of the charity Age UK said: ‘The Daily Mail’s campaign has highlighted an issue that means everything to hundreds of thousands of older people and their families, and it’s clear it has successfully moved many hearts, as well as minds.

‘It’s really good news that the Government has significantly shifted its position on visiting and we sincerely hope that their new guidance, plus the additional practical support they are offering to care homes, will lead to many families being reunited with their loved ones after an awfully long time.’

Campaign group Rights for Residents said last night: ‘There is no longer an excuse to keep families locked out.’

The Department of Health said it would issue an extra 46million items of PPE, such as face masks and gowns, to care homes for visitors to wear. They said families should minimise contact to cut the risk of transmission.

Fiona Carragher, a director at the Alzheimer’s Society, said: ‘Hugs, a smile from a familiar face, holding hands, feeling joy again – these are hugely important, as is the essential care that family carers provide to people with dementia. Quite literally keeping people alive and tethered to the world.

‘We pass on our massive thanks to the Daily Mail for amplifying this absolutely tragic issue. With such a harrowing year, this news of a more joyful Christmas has never been more needed.’

Martin Green of Care England, which represents care providers, warned that homes still faced a ‘huge administrative and logistical burden’ in order to allow visits before Christmas. He criticised the Government for failing to allow provision for the extra staffing that may be required.

Most of the country’s 410,000 care residents have been allowed to see relatives only through prison-style screens and windows. Other homes have imposed blanket bans. Pictured, Dave Stallard at his care home in West Sussex being visited by his wife Irene

Most of the country’s 410,000 care residents have been allowed to see relatives only through prison-style screens and windows. Other homes have imposed blanket bans. Pictured, Dave Stallard at his care home in West Sussex being visited by his wife Irene

He added: ‘There seems to be no understanding that this puts a huge administrative and logistical burdens on care providers.

‘There is all this extra work being put on people and somehow they think there is a bottomless pit of resources available to deal with all these things.’

Mike Padgham, chairman of the Independent Care Group, said care homes faced a ‘mammoth task’ to allow family visits before Christmas and many relatives were likely to lose out.

He said: ‘How we are going to get everybody through by appointment to see their loved ones before Christmas is a big challenge for us. We want the visiting to happen, there is no question about that.

‘But I wish the Government had said ‘we will do our best to do this asap’ rather than before Christmas because logistically I don’t know how we can get everybody through safely in the time we have got left before Christmas.

‘My big fear is homes could be blamed for not doing it. It is not our fault. We want this to happen but we haven’t got the tests yet and there is a lot to get through.

‘It seems like the Government has placed us in the firing line if it goes wrong.’ 

SEVEN IN TEN WITH LOVED ONE IN CARE HOME UNABLE TO SEE THEM SINCE MARCH 

Edward Holmes, 81, hasn't been able to see his granddaughter Alysha Astley, since lockdown began in March

Edward Holmes, 81, hasn’t been able to see his granddaughter Alysha Astley, since lockdown began in March

Seven in ten people with a close relative in a care home have been unable to see them since March, shocking new figures reveal.

Hundreds of thousands of family members have undergone ‘eight torturous months’, banned from visiting their loved ones.

Others have been invited to care homes for an ‘end-of-life’ visit – only to be told they must watch their spouse or parent die through a window or on a video call.

A survey by Age UK found that 70 per cent of people have not been able to visit loved ones in person since care homes shut their doors at the start of the epidemic.

And a third have not been offered an alternative to in-person visits, such as a video calls or phone calls.

Some 45 per cent said their loved one was unable to use digital options to communicate, making face-to-face visits vital.

This is due to many residents being deaf, blind or having dementia – meaning they cannot understand or use the technology.

The survey of nearly 3,000 people also highlighted the tragic consequences of visitor bans on bed-bound residents who cannot even stand up to wave at family through a window.

The research, shared exclusively with the Daily Mail, highlights the urgency of our Christmas campaign. 

We are calling for the UK’s 410,000 care home residents to be allowed to hold hands and hug their loved ones through regular testing of visitors.