No fines for fat-fingered drivers: Motorists who accidentally enter wrong details for parking will now find it easier to appeal
- New rules from the British Parking Association require firms to cancel charges
- This follows complaints from motorists who were hounded after getting one letter wrong when keying in their details
Motorists who accidentally enter the wrong number plate when paying for parking will now find it easier to appeal penalties.
New rules issued by the British Parking Association (BPA) mean that private operators will have to cancel charges if a driver has typed in one letter or number incorrectly.
It follows complaints about aggressive tactics by parking firms, who pursued motorists for huge fees over honest registration errors.
New rules issued by the British Parking Association mean that private operators will have to cancel charges if a driver has typed in one letter or number incorrectly
Some operators require drivers to enter their number plate into a pay-and-display machine, while others use mobile phone apps.
The BPA says errors, such as a driver accidentally entering the registration of their partner’s car, should be treated more leniently.
It also recommends a ten-minute buffer at the end of a parking session before a fine is issued. The new rules came into effect on Monday.
BPA operations head Steve Clark said: ‘We recognise genuine mistakes can occur, which may result in a charge even when a motorist can demonstrate they paid for parking.’